From Family Experience to a Career in Care

Lisa's grandfather's stroke first showed her what thoughtful care could mean. It eventually led her from frontline support into a leadership role at DANS.

Jacqui has more than 10 years of experience in aged and disability care, leading DANS and supporting regional communities.
Jacqui Martel
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Owner
Updated:
September 18, 2026
•
7 min read

A personal experience that changed direction

When Lisa's grandfather had a stroke, her family saw first-hand how much the right support could mean. The care provided to both him and her grandmother stayed with Lisa and gave her a clear reason to contribute to the same kind of work in her own community.

Starting where care happens

Lisa joined DANS in 2018 as a care worker. Working directly in clients' homes gave her a close understanding of the routines, relationships and small details that shape good care from one day to the next.

Growing into a wider role

Over time, that frontline experience became the foundation for her work as a Care Manager. She now helps bring together clients, families and care workers, looking at the whole person rather than treating each visit as a separate task.

A team designed to support people well

Professional development, ongoing learning, the DANS app and round-the-clock on-call support all help care workers feel connected to a wider team. For Emily, who helps welcome new people into DANS, that support is part of what makes a career in care feel sustainable as well as rewarding.

“If you're considering working in the care industry, particularly with DANS In Home Care, you won't regret it. There's no other job like it.”

— Emily, Recruitment & People Coordinator

Download the DANS In Home Care app

Through the DANS In Home Care app, you (or an authorised family member) can view your scheduled service visits, request new services, or amend existing arrangements.

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We’d be happy to speak with you. Contact us for a free care assessment, or simply have a chat with our team to ask questions and understand your options.

Helping aged care client with understanding Support at Home