iCare NSW care at home in Central West & Western NSW
iCare NSW (Insurance and Care NSW) is the NSW Government agency that funds treatment and care for people injured at work, in a motor vehicle accident, or affected by work-related dust disease. It pays for the support you need to recover, stay safe, and live as independently as possible - including care delivered at home.
At a glance
Could iCare-funded care be right for you?
If you're living with an injury or illness covered by an iCare NSW scheme and need help with daily life at home, iCare may fund the care you need. The support available depends on your scheme, your injury and your approved care plan.
Need help in the meantime?
We can provide private care while your claim or care approval is being finalised.
How much does iCare cost?
Care that iCare has approved is paid for by iCare directly to your provider.
- Approved services in your care plan have nothing to pay out of pocket.
- New services must be approved by iCare or your claims contact before they start.
- Anything outside your plan can be arranged privately.
How is support approved?
iCare, or your insurer, looks at several factors when approving care at home.
Your scheme and claim
You need an accepted claim, or approved participation in a scheme such as Lifetime Care, Workers Care, CTP Care, Dust Diseases Care or Workers Insurance.
Your injury or illness
The care needs to relate to your injury or illness and how it affects mobility, personal care or daily living.
Your care plan and goals
The care you receive at home needs to match your approved care plan, treatment goals and assessed needs.
How to get started with iCare care at home
Call us before services are requested. We can help you understand what's already approved, what information your case manager needs and how to get care started. With years of experience working alongside iCare schemes, we make the process simpler for you, your family and your support team.
We offer a free 60-minute consultation
Step 1: Confirm your scheme
Let us know which iCare NSW scheme you're with and who your contact is, such as your case manager, care coordinator or claims contact.
Step 2: We review your care needs
We look at your current needs, routines, risks and goals to understand what help is needed to keep you safe and supported at home.
Step 3: Receive your approval
We work with your iCare contact to request the right services. Once they're approved, you'll know what care is covered and for how long.
Step 4: DANS as your provider
Once approval is confirmed, we match you with suitable care staff and start your care. We handle the setup and keep your case manager updated.
Some of the iCare support services we provide at home
DANS provides practical, personal and clinical care services for people receiving support through iCare NSW. Services can be shaped around your approved plan, daily routines, recovery needs and long-term independence goals.
Support with daily routines, delivered with dignity and care
Safe, timely help to manage medications and stay on track
Short-term care so carers can rest and recharge with confidence
Help with cleaning, organising and tasks to keep your home running
Registered nurses for health, medication and managing life-limiting illness
Round-the-clock care for safety, comfort and peace of mind
Registered nurses for health, medication and recovery support
Reliable transport and support so appointments are never missed
Professional care to support healing and reduce complications
Assistance with preparing meals and eating at home
Help with groceries, shopping and social outings
Your getting started checklist
Interested in getting started with iCare support in your home? Make it easier by following our getting started checklist to stay organised.
Frequently Asked Questions (FAQs)
Questions about in-home care, funding, and getting started? We've answered the ones we hear most.
Can DANS provide support through iCare NSW?
Yes. DANS provides in-home care for eligible clients with approved iCare NSW funding - typically people recovering from or living with an injury covered by a NSW workers compensation or lifetime care scheme. Services follow the approved care plan and can include personal care, nursing and daily living support.
What support can iCare funding cover?
iCare funding can cover services that support recovery, independence and safe daily living at home - for example attendant care, personal care, domestic assistance, nursing and transport - as set out in the approved plan.
Can DANS work with my case manager or support team?
Yes. DANS works with iCare case managers, coordinators, treating health professionals and families to deliver care exactly as the plan requires, with reporting to match. Contact us and we can coordinate directly with your case manager.
Still have questions?
Get in touch. We're here to help.
Ready to get started?
We’d be happy to speak with you. Contact us for a free care assessment, or simply have a chat with our team to ask questions and understand your options.
