Medical appointment support that helps you get there safely
Feel supported and on time, without the stress of doing it alone.
We provide in-home and on-the-day support for older people, people with disability, and anyone needing extra help - from getting ready and travelling to appointments to practical support during and after the visit.
What is medical appointment support, and how does DANS do it differently?
Medical appointment support provides practical assistance to help people attend important health appointments safely, reliably and without unnecessary stress.
In regional communities, simply getting to an appointment is often one of the biggest challenges. Many towns across the Central West and Western NSW have limited or no public transport options, no taxis and few alternatives for people unable to drive or travel independently. At the same time, specialist appointments, hospital visits and treatments are often located in larger regional centres, requiring travel outside the local area.
At DANS, we help bridge this gap. Whether it's a lift to a GP in town, the drive to a specialist in a larger centre, or a hand getting through a hospital visit, we get clients where they need to be and home again safely.
Safe and reliable transport, to and from appointments.
What does our medical appointment support and transport assistance include?
We tailor support to the person, the location and the level of help needed.
Reliable transport to appointments
- Transport to GP appointments, specialists, hospitals and allied health services
- Assistance travelling to larger regional centres (such as Dubbo, Orange or Bathurst) where specialist services are located
- Support for routine, one-off or ongoing medical appointments
Waiting and companionship during appointments
- A familiar, trusted person to stay during appointments if needed
- Support while waiting at hospitals, clinics or specialist centres
- Help to ease stress during longer visits
Support with communication and understanding
- Helping clients feel supported during appointments, speaking up alongside you if wanted
- Help remembering key information and follow-up instructions
- Providing reassurance for people who may feel anxious attending appointments alone
Rural and regional travel support
- Assistance where taxis, buses and transport options are limited or unavailable
- Helping people access health care services outside their local town
- Flexible support for longer-distance travel across the Central West and Western NSW
Support for elderly people and people with disability
- Tailored assistance based on mobility, health needs and level of independence
- Support for people recovering after surgery or managing ongoing conditions
- Practical help designed to make healthcare more accessible
Flexible appointment support
- One-off transport for occasional appointments
- Ongoing assistance for recurring treatment or specialist visits
- Support tailored around your health schedule and individual needs
Our services are grouped into broader pricing categories, so the pricing label below may not exactly match the name of this service. What you pay will depend on your funding pathway and any applicable subsidies or contributions.
Nursing care - registered nurse
Direct transport (per one-way trip)
Frequently Asked Questions (FAQs)
Questions about in home care, funding, and getting started? We've answered the ones we hear most.
Do you help with transport and appointments?
Yes. DANS provides transport and accompaniment to medical appointments, pharmacy visits, shopping and social outings. In Central West and Western NSW towns where taxis and public transport are limited, this is one of our most used services.
What is medical appointment support?
Medical appointment support is door-to-door help getting to and from health appointments: transport, help getting ready, and a care worker who can stay with you during the visit and relay information back to family if you want.
Can DANS help with pharmacy visits and errands?
Yes. DANS helps with pharmacy visits, shopping, banking and social outings as well as medical appointments. These trips keep you independent and connected, and they are often combined with another scheduled visit.
Is appointment support useful in towns with limited transport?
Yes. In many of the towns we service, taxis are scarce and specialist appointments can mean travelling to Dubbo or Orange. Appointment support means distance does not decide whether you get to the doctor.
If I need clinical support in my medical appointments can I book a Registered Nurse to accompany me?
Yes. Often it is very useful to have a registered nurse attend a medical appointment to support you in your clinical needs and follow up and continuity of clinical care.
Still have questions?
Get in touch. We're here to help.
Ready to get started?
We’d be happy to speak with you. Contact us for a free care assessment, or simply have a chat with our team to ask questions and understand your options.
