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Home Care Package FAQs

  • How much care can I receive on my package?

    There are four levels of Home Care Packages with different funding amounts. The Federal Government sets the funding amount, with Level 1 for basic care needs to Level 4 for those with high care needs.

    You choose a service provider that is right for you. Part of that choice is finding out what fee’s each provider charges so you can get the very best and the very most out of your package:

    D.A.N.S. hours

    Level 1

    Basic care needs – approx. $8,900 per year

    Approx. 2.5hrs/week*

    Level 2

    Low care needs – approx. $15,700 per year

    Approx. 4.5hrs/week*

    Level 3

    Intermediate care needs – approx. $34,00 per year

    Approx. 10hrs/week*

    Level 4

    High care needs – approx. $51,600 per year

    Approx. 15hrs/week*

    *Estimate is based on careworker rates Monday – Friday (April 2020)

  • What is it going to cost me?

    If you are eligible for a Home Care Package (HCP), you may be asked by the Government to contribute to the cost of your care.

    For home care, the assessment is based purely off your income and is not asset tested. The Government sets the amount that you will be asked to pay. This is a mandatory fee that you will need to pay to access a Home Care Package. We would be happy to discuss your individual circumstance further– call D.A.N.S. care manager on 6885-6407.

    Some providers also ask Home Care Package recipients to pay a ‘basic daily fee.’ This is not a mandatory fee. D.A.N.S. does not ask anyone to pay this additional contribution.

  • How do we access Government Subsidised services?

    If you are over the age of 65years (55 for Aboriginal/Torres Strait Islanders), you may be eligible for Government subsidised care to assist you with services in your home.

    This may be through the form of a Home Care Package (HCP), as it is designed for people with more complex care needs. Those with low level care requirements may be eligible for the Commonwealth Home Support Programme (CHSP).

    To find out if you are eligible for Government support you can call MY AGED CARE on 1800 200 422. It is very important to be forward planning and seek a Government assessment if you are requiring help at home in the near future.