Is your loved one showing signs of needing more help?
You don't need to decide anything today. See the common early signs, what support can look like, and what it costs - then talk it through when you're ready.
Local Central West NSW team. No obligation, no pressure.
Ten early signs worth paying attention to
Use this list on every provider you speak to - including us.
Medications missed, doubled up, or unopened
Mail piling up, or bills going unpaid
Weight loss, or very little fresh food in the house
Less attention to washing, dressing or grooming
Housework and garden upkeep slipping
Withdrawing from friends, clubs or church
A recent fall, or unexplained bruises
Repeating stories, or missing appointments
Flat mood, anxiety, or irritability that's new
Worries about driving safely
Support can start with just a couple of hours a week
Care isn't all or nothing. Most families start small and adjust as needs change - you stay in control of what happens and when.
A light touch
- Domestic assistance and tidy-up
- A lift to appointments or the shops
- Company over a cuppa
Regular rhythm
- Meal preparation and shopping
- Medication prompts
- Personal care support
More involved care
- Nursing support, RN-led
- Dementia-trained carers
- Respite so family can rest
Request a callback
Leave your details and a local care manager will ring you back quickly.
locally owned and operated in Central West NSW
healthcare professionals, including registered nurses
care available every day of the year
What our client's loved ones have said about DANS
What it costs - no surprises
Cost is usually the first question families ask - and the reason many put this conversation off. Our fees are published, and government funding through Support at Home can cover much of the cost.
The guided planner walks you through likely fees and the funding pathway for your situation, step by step.
At a glance
How the free 15-minute chat works
You choose a time
Call us, or book online and pick a time that suits. No forms beyond your name and number.
A local care advisor calls you
A real person from our Central West team - not a call centre. They listen first, then answer your questions.
You decide what's next
Maybe it's nothing yet. Maybe it's a home visit. Either way you'll know your options - no obligation.
Prefer to leave your details for a call back?
Common questions you may have about getting help at home
Will the same carers come each time?
We match carers to your loved one and keep the team consistent where possible. Familiar faces matter, especially where memory is a concern.
What government funding is available?
Support at Home funding covers much of the cost for eligible older Australians. The guided planner walks you through eligibility and how to apply, and we help with the paperwork.
Can care really start with just a couple of hours?
Yes. Many of our clients started exactly there. Hours can increase or decrease as needs change, and you are never locked in.
Is in-home care better than a nursing home?
For early needs, staying at home with the right support can preserve independence and routine. Starting with a few hours a week also costs far less than residential care.
How do I raise this with Mum or Dad without upsetting them?
Start small and practical. Help with the garden or a lift to appointments can feel very different to saying "you need care". Our advisors can suggest wording that has worked for other families.
Do I need qualifications to apply?
No. Many of our best people started with no care experience. You can earn while you complete a Certificate III with our learn-and-earn pathway, and registered nurses support you on the job.
Easier to talk it through?
You'll reach a Central West local, not a call centre.
Keep researching in your own time
Understand Support at Home
Learn how the program works, who is eligible and how funding is allocated.
See our fees
View our published fee schedule and understand what your funding may cover.
Check our service area
See where we provide care across Central West NSW and learn more about our local teams.